Housekeeper for a Family in London

Ref.№ : 23185

Position : Housekeeper / Maid

Details : Housekeeper needed for a family in London.
Official contract as self-employed.
Ultra-High-End Household | 1,200 m² | 4 Floors | SPA/Pool/Sauna/Hammam/Gym

Requirements : ● 3+ years’ experience in private UHNW households with a proven “silent service”
approach.
● Strong professional housekeeping skills; knowledge of care for premium materials.
● Confident with household equipment (humidifiers, dehumidifiers, air purifiers, cleaning
systems, basic apps/timers).
● Laundry expertise, including delicate items and high-value wardrobe care.
● Clear, concise communication; basic English required
● Excellent time management, precision, discretion and organisation.
● Right to work in the UK is essential.

Duties : Premium Housekeeping & Presentation
● Maintain exceptional cleanliness across all 4 floors: reception rooms,
SPA/pool/sauna/hammam, gym, 5 bedrooms, studies and family areas.
● Daily and weekly cleaning cycles, including specialist care for stone, solid wood, metals,
leather and high-end finishes.
● Deep cleaning during family absence, including steam disinfection, linen inventory,
organisation and detailed labelling.
Climate, Air Quality & Technical Oversight
● Ensure comfortable ambience: temperature, humidity, air quality, lighting.
● Monitor sensors (temperature, humidity, PM/CO₂ where applicable).
● Maintain humidifiers, dehumidifiers, air purifiers and extraction systems; clean filters,
descale tanks and run devices in agreed modes.
● Support correct thermostat/AC settings; log and report any faults.
Laundry & Wardrobe Care
● Full laundry cycle: sorting, delicate washes, gentle drying, steaming/ironing.
● Care for children’s clothing, luxury fabrics and labelled sets.
● Track dry-clean items and ensure timely returns.
Evening Turndown Service
● Within the agreed 17:00–20:00 window: air rooms, set soft lighting, restore order.
● Prepare bedrooms (beds, pyjamas/throws, water, blinds, scent check).
● Prepare bathrooms (fresh towels, replenished amenities, spotless mirrors and surfaces).
Household Coordination & Communication
● Work within established checklists and logs; report daily task status, issues and climate
readings.
● Escalate incidents immediately to the House Manager, with photos when required.
● Coordinate schedules with chef, gardener and technicians to avoid overlap.
● Follow strict confidentiality (NDA), privacy protocols and “do-not-disturb” rules.
Parcels, Couriers & Returns
● Receive, check and record packages; document any damage.
● Prepare returns/exchanges, arrange courier pick-ups and track shipments.
Storage, Supplies & Inventory
● Maintain impeccably organised storage rooms with labelled containers and FIFO system.
● Weekly/ monthly inventory of linens and consumables; reorder at threshold levels.
● Photo-confirm deliveries and maintain tidy stock areas.

Language : []