English Nanny FZE LLC

United Arab Emirates

Effective date: 24 September 2026

This Cookie Policy applies to the website https://englishnanny.org/ and should be read together with the Company’s Personal Data Processing Consent.

Company Details

Legal / Trade Name	English Nanny FZE LLC
Business Licence No.	4879
Address	BLA-BR3-289 AMC - BOULEVARD-A BUILDING, Ajman, Ajman Media City, U.A.E.
Website	https://englishnanny.org/
Contact email	info@englishnanny.org

1. Definitions and Legal Framework

“Company”, “we”, “us” or “our” means English Nanny FZE LLC, the operator of the Website. “User”, “you” or “your” means a natural person visiting or using the Website. “Cookies” means small text files and similar technologies placed on or read from a User’s device when the Website is accessed.

This Policy is intended to be applied in accordance with the laws of the United Arab Emirates applicable to the Company and the Website, including Federal Decree-Law No. 45 of 2021 Regarding the Protection of Personal Data (the “UAE PDPL”), as amended or replaced from time to time, and other applicable UAE legislation.

Where a special data-protection regime applies to a particular processing activity or User because of the User’s location or the nature of the service, the applicable mandatory rules will prevail to the extent required by law.

2. Categories and Purposes of Cookies

2.1 Strictly Necessary Cookies

These cookies support core Website functions, including session management, authentication, security, fraud prevention, load balancing and multi-step forms. Where permitted by applicable law, these cookies may be used without a separate consent where they are strictly necessary to provide the Website or a service requested by the User.

2.2 Functional Cookies

These cookies remember User preferences and settings, such as language, interface preferences and recent requests. They are used to improve convenience and personalisation and, where required by applicable law, are activated only after the User’s consent.

2.3 Analytics Cookies

These cookies collect information about how Users interact with the Website so that we can understand traffic, improve content, optimise functionality and evaluate marketing activities. The information may include page views, clicks, time spent on pages, navigation paths and technical information.

2.4 Marketing Cookies

These cookies may be used for targeted advertising, measuring advertising performance, conversion measurement, frequency capping and retargeting. They may record interaction with advertisements and promotional materials and may be placed or read by third-party advertising platforms.

Non-essential analytics and marketing cookies will be activated only where the required legal basis has been established, including consent where consent is required.

3. Information Collected Through Cookies

• session and device identifiers;

• IP address;

• browser type and operating system;

• approximate geographic information such as country or city;

• Website interaction data, including clicks, viewed pages and viewing duration;

• referrer URL and similar technical information;

• error and diagnostic information, where available; and

• other information generated by the User’s interaction with the Website.

The exact data collected depends on the type of cookie, the User’s device and software, and the functionality of the Website.

4. Analytics Services

The Website may use Yandex Metrica for website analytics, including traffic statistics, analysis of User behaviour and improvement of Website performance.

The source materials for this Policy state that Yandex Metrica may receive IP addresses, cookie identifiers and Website interaction information, and that information is stored on Yandex servers. The Company will apply any cross-border transfer requirements under applicable UAE data-protection law before making or continuing such transfers.

The source materials also state a retention period of up to 26 months for Yandex Metrica. This period remains subject to the applicable vendor configuration, the Company’s retention requirements and any shorter period required by applicable law.

Where consent is the applicable legal basis, the User may withdraw consent at any time by contacting the Company at info@englishnanny.org. The Company will take reasonable steps to stop the relevant processing without undue delay, subject to any processing that is otherwise permitted or required by law.

5. Purposes of Processing

1. To ensure the technical operation, security and integrity of the Website.

2. To prevent or detect fraud, abuse, security incidents and unauthorised activity.

3. To remember preferences and personalise the User experience where permitted.

4. To analyse Website traffic, performance and User interaction.

5. To measure and improve marketing and advertising activities.

6. To provide relevant advertising or retargeting where legally permitted and where the required legal basis has been established.

6. Retention of Cookies and Related Data

Retention periods depend on the type and purpose of the cookie and the applicable service configuration. The source materials specify the following target periods: strictly necessary cookies – for the session or up to 30 days; functional cookies – up to 6 months; analytics cookies, including Yandex Metrica – up to 26 months; marketing cookies – the period set by the relevant advertising platform, but not more than 12 months unless a different period is required or permitted by applicable law.

Personal data collected through cookies will not be retained for longer than is necessary for the relevant purpose, unless a longer period is required or permitted by applicable law.

7. Cookie Consent Mechanism

Where consent is required, the Website will display a cookie banner or equivalent mechanism requesting the User’s consent to non-essential cookies. The User may accept or refuse optional categories and may change preferences through the available cookie controls.

The consent mechanism may be presented on the first visit and again where the cookie settings materially change, the purposes of processing change, or the consent needs to be refreshed under the Company’s compliance procedures.

Strictly necessary cookies may be activated without consent where permitted by applicable law and where they are necessary for the operation or security of the Website.

8. Withdrawal and Management of Consent

A User may withdraw consent to optional cookies at any time by using the Website’s cookie settings, the browser settings, or by contacting the Company at info@englishnanny.org with the subject line “Cookie Consent Withdrawal”.

Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal and does not prevent processing that has another lawful basis or is required by law.

9. Data Subject Rights

Subject to the conditions and exemptions provided by applicable UAE law, a Data Subject may have rights including the right to receive information about processing, obtain access to relevant personal data, request correction, request erasure, request restriction or cessation of processing in applicable circumstances, object to certain processing, withdraw consent where processing is based on consent, and request portability where the legal requirements are met.

Requests concerning personal data or cookie-related processing may be sent to info@englishnanny.org. The Company will handle such requests in accordance with applicable UAE law and its internal procedures.

10. Third-Party Services and International Transfers

The Website may use third-party analytics, advertising, hosting or technical service providers. Where third parties process personal data on behalf of the Company, the Company will use appropriate contractual, technical and organisational safeguards as required by applicable law.

Where personal data is transferred outside the UAE, the Company will apply the requirements governing cross-border transfers under the UAE PDPL and other applicable UAE legislation, including any required safeguards, approvals or consent.

11. Security

The Company applies reasonable technical and organisational measures appropriate to the nature and risks of processing to protect personal data and cookie-related information against unauthorised access, alteration, disclosure, loss or destruction.

12. Changes to this Policy

The Company may update this Policy when the Website, cookies, processing purposes, service providers or applicable legal requirements change. The current version will be made available on the Website. Where required by law, material changes will be brought to Users’ attention and consent will be requested again.

13. Governing Law and Contact Details

This Policy is governed by the applicable laws of the United Arab Emirates and, where relevant, the applicable laws and regulations of the Emirate of Ajman. Any mandatory rights and remedies available to Users under applicable law are not excluded or limited by this Policy.